Privacy Policy

INFORMATION COLLECTION
We collect clients’ information via Email, Phone, and Contact Us and Order Form, and it is protected as per the privacy policy set by Lucky Lal LLC. Clients’ information is never disclosed, shared, or sold to any third-party services.

Initially, the personal information we require includes the client’s name, company name, billing address, email address, secondary email, phone and fax numbers, order details, and place of residence—some of which are optional. Along with this, we need information in the creative brief in order to start working on your order.

Additionally, the collection of information includes opinions pertaining to complaints, appreciation, and comments about the product.

Technical information that is collected and recorded includes your IP address, browser version, operating system, and the date and time when you visit. Google Analytics or a similar tool/service is also used for collecting this data.

USAGE OF COLLECTED INFORMATION
First of all, the information we collect helps us to understand exactly what product you need and what specific requirements you may have. Secondly, billing information is essential for the payment process.

Email addresses are used for communication about order status, comments, and opinions, as well as delivery of the finalized product.

Moreover, we may send emails with updates on the website, promotional offers, the launch of new products/services, and the latest news in the industry.

This information also helps us improve our marketing strategies and maintain a record of the most popular products.

PRIVACY OF PAYMENTS
To ensure the best privacy practices for payments, we accept multiple payment options. The payment processor where clients enter their billing information uses Secure Sockets Layer (SSL), which is indicated in the domain as “https://”. Therefore, we assure that there is no issue with the privacy of the payment process and billing information.

CONFIDENTIALITY
Confidentiality is a serious concern, and Lucky Lal LLC is fully aware of its importance. This is why we never compromise on the confidentiality of our clients’ information. We use your personal information to maintain smooth communication about the order process.

Your entire information—such as name, billing address, e-mail address, telephone number, fax, etc.—is treated as confidential and stored in a secure location accessible only to designated members, ensuring that it stays safe from theft or hacking. We reassure you that your personal information will never be released to any third party under any circumstances unless you grant permission or we are compelled by law.

Your contact information, including your phone number and email, that you share with us will never be shared with any third-party service such as an SMS campaign for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes, excluding text messaging opt-in data and consent. Message and data rates may apply. Message frequency will vary, and you can opt out by replying “STOP.” For more details on our privacy policy, please visit our website.

AMENDMENTS
Lucky Lal LLC may amend its privacy policy for stricter security measures if needed. However, all amendments regarding personal information security will be announced with prior notice, stating the effective date of the amended or updated privacy policies.

CONDITIONS OF INFORMATION DISCLOSURE
Text messaging opt-in data and consent are excluded from data sharing. We do not share, sell, or disclose your information to any third parties under any circumstances, except as required by law. Disclosure may occur only if legally mandated—such as in response to a subpoena, court order, or other lawful requests by public authorities.

CONTACT US
If you have any questions or concerns regarding our privacy policies, you can contact us via our Contact Us form or email us at info@luckylalllc.com.